The after sales package to get the most from your ZEB products

Combining the very best in after sales, GeoSLAM Care is a simple and comprehensive support package to make sure you are getting the very best from your ZEB product, you’ll also have access to our team of support engineers should you need any help.

GeoSLAM Care comes as standard with each new product.

Here’s what you’ll get with GeoSLAM Care

Hardware Support

Hardware Support

Up to 3 years hardware warranty to ensure your ZEB is always performing at its best.

Remote Software Support

Remote Software Support

Unlimited software support from our expert engineers.

Software Updates

Software Updates

Access to new software releases and all the latest features.

Let’s break that down

There are two types of GeoSLAM Care packages;

  • The ‘GeoSLAM Care’ package for all companies excluding Educational Institutes
  • The ‘GeoSLAM Care Education’ package for Educational Institutes only

See a breakdown of the two packages below


Manufacturer email and telephone support

Unlimited support cases

Access to GeoSLAM Academy

ZEB uploader reprocessing tool

Software bug fixes

Software Upgrades

Remote support from our experts

System hardware warranty

GeoSLAM Care

8am-8pm Mondays to Fridays
10am-8pm during weekends and Bank Holidays (UK time)

Up to 3 years when GeoSLAM Care is purchased

GeoSLAM Care Education

8am-5pm Mondays to Fridays (UK time)

Up to 3 years when GeoSLAM Care is purchased

Meet the Support team

A great bunch of engineers and ZEB experts, here to help you succeed.

Valdis

Support Manager

Ektoras

Support Engineer

Adam

Support Engineer

Philip

Support Engineer

Existing ZEB Customers

If you’re an existing GeoSLAM user and you would like a quote to renew your GeoSLAM Care, please complete the form at the bottom of the page.

Want to know more about best practices for your ZEB?

Having GeoSLAM Care gives you full access to GeoSLAM Academy, our user platform designed to help you get the best from your ZEB. Here you can find user guides, how to videos, software release notes and more.

Everything you need to know about GeoSLAM Care

Would you like a quote for GeoSLAM Care?

Complete the form below and we’ll be in touch.




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