Support

Getting the best support for your GeoSLAM products

My GeoSLAM

The home of all supporting materials for GeoSLAM products. Here you will be able to access GeoSLAM Academy and the Knowledge Base, plus everything you need to get started with Connect.

Getting started

If you’ve just received your ZEB and want some help getting set up, click one of the links below:

ZEB Go
ZEB Revo RT
ZEB Horizon
ZEB Horizon RT
ZEB Vision
ZEB Discovery
ZEB Locate
Connect
Draw
Floorplans
Construction Progress
Volumes

Contact support

Monday – Friday
8am-8pm (UK time)
Weekends and Bank Holidays
10am-8pm (UK time)

Email the team

Software downloads

Here you can download the latest version of GeoSLAM software.

Connect is our primary software platform which is shipped with all new systems as standard and we would highly recommend using Connect as it has many more features than Hub.

Learn about Connect

Important information for GeoSLAM users

We have changed the licensing provider for Connect 2.1 and our legacy product GeoSLAM Hub. In most cases this has required us to generate new licenses and a new release of GeoSLAM Hub (6.2.1). These new license codes will only work for Connect 2.1 and Hub 6.2 and subsequent releases. Please note current licenses will stop working if uninstalled and reinstalled so it’s important you update your license as soon as possible.

To view the steps required to ensure a successful transition to GeoSLAM Connect 2.1 and GeoSLAM Hub 6.2 click the button below.

View instructions

Current version:

Connect v2.1.2 – to ensure a successful download of this software, please follow the instructions listed in this document.

Previous versions:

Connect v2.0
Connect v1.0.2

Current version:

Draw 4.0

Current version:

Volumes v1.5.0

Hub 6.2.1 – to ensure a successful download of this software, please follow the instructions listed in this document.
Hub 6.1
Hub 6.1 + Draw 3.5
Hub 6.0.1
Hub 5.3.1
Hub 5.3.0
Hub 4.1.1

Process Monitor Live v21.1.0
Site Monitor Live 21.1.0

ZEB Locate Processor v1.2.0 – to ensure a successful download of this software, please follow the instructions listed in this document.
ZEB Locate Processor v1.1.10

ZEB Discovery Image Processor v1.4.0 – to ensure a successful download of this software, please follow the instructions listed in this document.
ZEB Discovery Image Processor v1.3.6

Meet the Support team

A great bunch of engineers and ZEB experts, here to help you succeed.

Phil

Support Manager

Ektoras

Support Engineer

Adam

Support Engineer

Elijah

Support Engineer

Lauren

Support Engineer

Murilo

Support Engineer

GeoSLAM Academy

For training videos, best practice and how-to guides, head over to our GeoSLAM Academy site. It covers hardware and software solutions and also includes helpful information about how GeoSLAM technology works with other applications.