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Support

Getting the best support for your GeoSLAM products


My GeoSLAM

The home of all supporting materials for GeoSLAM products​. Here you will be able to access GeoSLAM Academy and the Knowledge Base, plus everything you need to get started with Connect.


Getting started

If you’ve just received your ZEB and want some help getting set up, click one of the links below:

ZEB Go
ZEB Revo RT
ZEB Horizon
ZEB Horizon RT
ZEB Vision
ZEB Discovery
ZEB Locate
Connect
Draw
Floorplans
Construction Progress
Volumes


Contact support

Monday – Friday
8am-8pm (UK time)
Weekends and Bank Holidays
10am-8pm (UK time)

Software downloads and release notes

Here you can download the latest version of GeoSLAM software and view software release notes.

Connect is our primary software platform which is shipped with all new systems as standard and we would highly recommend using Connect as it has many more features than Hub.

Important information for GeoSLAM users

We have changed the licensing provider for Connect 2.1 (onwards) and our legacy product GeoSLAM Hub. In most cases this has required us to generate new licenses and a new release of GeoSLAM Hub (6.2.1). These new license codes will only work for Connect 2.1 and Hub 6.2 and subsequent releases. Please note current licenses will stop working if uninstalled and reinstalled so it’s important you update your license as soon as possible. 

To view the steps required to ensure a successful transition to GeoSLAM Connect 2.1 (onwards) and GeoSLAM Hub 6.2 click the button below.

Software Downloads

Current Version:

To ensure a successful download of this software,
please follow the instructions listed in this document.

Previous versions:

Release Notes

Current Version:

Previous versions:

Software Downloads

Current Version:

Software Downloads

Current Version:

Software Downloads

Current Version:

To ensure a successful download of this software, please follow the instructions listed in this document.

Previous Versions:

Software Downloads

Process Monitor Live:

Site Monitor Live:

ZEB Locate Processor:

To ensure a successful download of this software, please follow the instructions listed in this document.

ZEB Discovery Image Processor:

To ensure a successful download of this software, please follow the instructions listed in this document.

Meet the Support team

A great bunch of engineers and ZEB experts, here to help you succeed.

Phil
Phil

Support Manager

Ektoras
Ektoras

Support Engineer

Adam
Adam

Support Engineer

Elijah
Elijah

Support Engineer

Lauren
Lauren

Support Engineer

Murilo
Murilo

Support Engineer

GeoSLAM Academy

For training videos, best practice and how-to guides, head over to our GeoSLAM Academy site. It covers hardware and software solutions and also includes helpful information about how GeoSLAM technology works with other applications.

ZEB Go
ZEB Go

Get hints and tips for best practice on using your ZEB Go.

ZEB Revo RT
ZEB Revo RT

Get hints and tips for best practice on using your ZEB Revo RT.

ZEB Horizon
ZEB Horizon

Get hints and tips for best practice on using your ZEB Horizon.

ZEB Horizon RT
ZEB Horizon RT

Get hints and tips for best practice on using your ZEB Revo RT.

Need to contact us?

Need more help or can’t find what you’re looking for on this page?

If you have an active GeoSLAM Care agreement, the support team can be contacted by email or phone:

Please let us know your scanner head serial number, so we can help you quickly.

If you do not have a GeoSLAM Care agreement, please contact your local GeoSLAM dealer, or enquire here.

The GeoSLAM Support team is available 8am-8pm Mondays to Fridays and 10am-8pm (UK time) during weekends and Bank Holidays.